Support
You have found our Support gateway that contains the many support resources we make available to our user community. Please contacts us at sales@toxplanet.com if you are unable to find the information you need or if your require additional help.
FAQs
If you try logging in to ToxPlanet and are unable to do so, you will receive the following message:
"Authentication Error. Incorrect username or password."
This means that our system was unable to recognize your login credentials as you entered them. If this happens:
In either case, this means that our system was unable to recognize your login credentials as you entered them.
If this happens:
- Try entering your username and password again, making sure they match those assigned to you by ToxPlanet.
- Because passwords are case sensitive, make sure that its case matches that of the password as it was assigned to you by ToxPlanet.
- If you continue to have problems logging in, try entering your password in all lower case.
- If, after trying the above steps, you are still unable to log in, please contact us at sales@toxplanet.com. We are happy to assist you.
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- covers a full range of relevant subject areas
- Human health effects, animal toxicity studies, metabolism/pharmacokinetics, environmental fate and exposure, standards and regulations, chemical/physical properties, chemical safety and handling, manufacturing/use information, etc.
- encompasses more than 275 databases from leading international sources
- Agency for Toxic Substances and Disease Registry (ATSDR)
- European Centre for Ecotoxicology and Toxicology of Chemicals (ECETOC)
- European Chemicals Agency (ECHA)
- European Commission (EC)
- European Food Safety Authority (EFSA)
- International Agency for Research on Cancer (IARC)
- International Programme on Chemical Safety (IPCS)
- National Center for Biotechnology Information (PubChem) (NCBI)
- National Institute of Environmental Health Sciences (NIEHS)
- National Library of Medicine (TOXNET®) (NLM)
- National Toxicology Program (NTP)
- Organisation for Economic Co-operation and Development (OECD)
- Public Health England
- Registry of Toxic Effects of Chemical Substances (RTECS®)
- Royal Society of Chemistry (RSC)
- Toxicology Excellence for Risk Assessment (TERA)
- U.S. Environmental Protection Agency (EPA)
- U.S. Food & Drug Administration (FDA)
- United Nations Environmental Program (UNEP)
- World Health Organization (WHO)
- … and a host of others
- covers nearly 1 million unique compounds
- Including everything from common household chemicals to rare compounds for which information is hard to find
- delivers access to over 9.4 million documents
- Analytical or Monitoring Methods
- Carcinogenicity Reports and Summaries
- Chemical Identification/Properties and Description Documents
- GHS Classification Reports and Summaries
- Government Opinions and Reports
- Hazard Assessments and Summaries
- Medical Management Documents
- Properties and Description Documents
- Regulatory and Advisory Lists
- Regulatory Submission/Decision Documents
- Risk Assessment and Summary Documents
- Toxicology Profiles and Summaries
- … and many more
- New and highly useful content collections are added to our products on a consistent basis, incorporating key data from around the world.
- As soon as new information from any of our more than 275 content sources becomes available, it is automatically processed and becomes accessible to you within 72 hours.
- In addition to automated content updates, ToxPlanet readily responds to customer requests for adding new content to its suite of products.
ToxPlanet features:
- content from many of the world’s leading, most trusted, and most consulted sources, including:
- Agency for Toxic Substances and Disease Registry (ATSDR)
- European Centre for Ecotoxicology and Toxicology of Chemicals (ECETOC)
- European Chemicals Agency (ECHA)
- European Commission (EC)
- European Food Safety Authority (EFSA)
- International Agency for Research on Cancer (IARC)
- International Programme on Chemical Safety (IPCS)
- National Center for Biotechnology Information (PubChem) (NCBI
- National Institute of Environmental Health Sciences (NIEHS)
- National Library of Medicine (TOXNET®) (NLM)
- National Toxicology Program (NTP)
- Organisation for Economic Co-operation and Development (OECD)
- Public Health England
- Registry of Toxic Effects of Chemical Substances (RTECS®)
- Royal Society of Chemistry (RSC)
- Toxicology Excellence for Risk Assessment (TERA)
- U.S. Environmental Protection Agency (EPA)
- U.S. Food & Drug Administration (FDA)
- United Nations Environmental Program (UNEP)
- World Health Organization (WHO)
- … and many others
- data on chemicals included on numerous regulatory and advisory lists from around the world, such as:
- chemical inventories
- lists of carcinogens
- occupational exposure limit lists
- list of banned substances
- lists of hazardous chemicals, toxics, and reactives
- …and much more
- Analytical or Monitoring Methods
- Carcinogenicity Reports and Summaries
- Chemical Identification/Properties and Description Documents
- GHS Classification Reports and Summaries
- Government Opinions and Reports
- Hazard Assessments and Summaries
- Medical Management Documents
- Properties and Description Documents
- Regulatory and Advisory Lists
- Regulatory Submission/Decision Documents
- Risk Assessment and Summary Documents
- Toxicology Profiles and Summaries
- … and many more
To access our additional support information, go to the top menu bar on the product. Click on Help => Support Documents and it will display a dropdown box listing various information sources. To access the support documents from any of these sources, simply click on the source and the corresponding document.
Among our many key sources are:
- Agency for Toxic Substances and Disease Registry (ATSDR)
- European Centre for Ecotoxicology and Toxicology of Chemicals (ECETOC)
- European Chemicals Agency (ECHA)
- European Commission (EC)
- European Food Safety Authority (EFSA)
- International Agency for Research on Cancer (IARC)
- International Programme on Chemical Safety (IPCS)
- National Center for Biotechnology Information (PubChem) (NCBI)
- National Institute of Environmental Health Sciences (NIEHS)
- National Library of Medicine (TOXNET®) (NLM)
- National Toxicology Program (NTP)
- Organisation for Economic Co-operation and Development (OECD)
- Public Health England
- Royal Society of Chemistry (RSC)
- Toxicology Excellence for Risk Assessment (TERA)
- U.S. Environmental Protection Agency (EPA)
- U.S. Food & Drug Administration (FDA)
- United Nations Environmental Program (UNEP)
- World Health Organization (WHO)
- … and many more
We realize that your information needs may increase at any time. We want to ensure that we help you meet those requirements and provide you with the best possible solutions when you need them.
To upgrade your subscription, please contact us at sales@toxplanet.com. We look forward to hearing from you.
For 15 days you can experience the breadth and depth of our content and the ease of being a subscriber. Your free trial includes full and complete access to every one of our products - every collection, every feature, every document, every update.
If you have any questions during your free trial, please contact us at sales@toxplanet.com.
If you would first like to claim a free 15-day trial of ToxPlanet (and experience the full breadth and depth of ToxPlanet's content and the ease of being a subscriber), click here.
We look forward to hearing from you!
ToxPlanet may disclose a website user’s personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with legal process served on ToxPlanet; or (ii) protect and defend the ToxPlanet property rights in and to its products, or the security or safety of its website users and website.
If you would like to renew your subscription, please contact us at sales@toxplanet.com.
Please contact our Sales team at sales@toxplanet.com and we will work with you to find the right solution(s) for your needs. We look forward to speaking with you!
If you are interested in subscribing to ToxPlanet, or if you have any questions on how our products can help address your needs, please contact us at sales@toxplanet.com.
Feel free to contact us at sales@toxplanet.com and let us know what you think. We look forward to hearing from you!
The benefits of using ToxPlanet include:
- Authority - Every one of ToxPlanet’s content sources is a highly reputable information provider, so you know with absolute certainty and without exception that the content you retrieve is authoritative.
- Currency - New and updated content is added to ToxPlanet on an ongoing basis, so you are sure to have access to the most current information.
- Relevance - Careful and thorough indexing and review of ToxPlanet’s content guarantees that all information retrieved is completely relevant to your searches.
- Efficiency - ToxPlanet’s design allows you to locate and access the information you need within seconds and with just a few clicks.
- Searchability – ToxPlanet’s unique features and functionality greatly facilitate the search process, ensuring that desired information is found quickly, easily, and accurately.
- Speed - ToxPlanet’s design, organization, and cutting-edge functionality enable fast search and retrieval of actionable information available for immediate use.
- Convenience - ToxPlanet offers simple, single-point access to an abundance of chemical information, available wherever and whenever you need it.
- Discovery - With every search, you will see information you expect to find and discover valuable content that you did not know existed.
- Comprehensiveness - We have spent the last 15 years building a one-of-a-kind repository of chemical hazard and toxicology literature that now includes over 9.4 million documents, covering over 1 million chemicals, from over 280 authoritative sources.
- Confidence - ToxPlanet provides you with confidence that you have done your due diligence in conducting the most thorough information searches possible.
Our suite of products includes:
- ChemEXPERT™ - A comprehensive collection of chemical hazard and toxicology information. It offers a wealth of continually-updated data on hundreds of thousands of hazardous chemicals.
- ReproEXPERT™ - A detailed data collection providing a broad range of human reproductive risk information for numerous chemical substances and compounds.
- DrugEXPERT™ - A pharmaceutical research and drug database, providing detailed and up-to-date chemical and safety data on thousands of pharmaceutical substances.
- PoisonEXPERT™ - Evidence-based medical protocols for hazardous substance exposure treatment. It provides recommendations on the management of chronic and acute exposures to hazardous chemicals and compounds.
- ListEXPERT™ - An international chemical list data index, including extensive information on hundreds of thousands of chemicals from regulatory and advisory lists worldwide.
- TOXLINE® Special - The National Library of Medicine’s toxicology bibliographic database. It provides information on the biochemical, pharmacological, physiological, and toxicological effects of drugs and other chemicals.
- TSCATS Complete™ - A complete collection of the unpublished Toxic Substances Control Act submissions covering chemical testing results and adverse effects of chemicals on health and ecological systems.
- MSDSonline® - A collection providing integrated access to millions of safety data sheets (SDSs) (formerly known as material safety data sheets (MSDSs)) from thousands of vendors.
- C&L Inventory - Up-to-date information on over 145,000 substances found in the European Chemicals Agency’s C&L (Classification and Labelling) Inventory. It contains classification and labeling information on notified and registered substances received from manufacturers and importers.
- ECIS (Environmental Chemistry Information System) - An exclusive combination of out-of-print, substance-specific databases covering a multitude of drugs, environmental pollutants, and other chemicals. It includes information on their pharmacological, biochemical, physiological, and toxicological effects.
- REACH Registrations - Up-to-date information on chemical substance registrations from the European Chemicals Agency.
- Similar Compounds - Proprietary tool to search the literature using structural analogs.
Our postal mail address is listed below:
TOXPLANET
P.O. Box 12328
Wilmington, NC 28405
In using the postal mail option, please allow 7-10 business days for the information to be received and for your request to be addressed.
To update us via e-mail, please contact us at sales@toxplanet.com.
- Authoring and verifying safety data sheets (SDS) and product labels
- Creating regulatory submission documents
- Developing risk or hazard assessments
- Evaluating product/ingredient safety
- Developing GHS categorizations
- Identifying less-hazardous substitute products
- Approving chemical use
- Performing alternative assessments
Encompassing more than 275 databases, and with coverage of nearly 1 million unique compounds, it provides one-stop access to a wealth of essential content and data covering areas including human health effects, animal toxicity studies, metabolism/pharmacokinetics, environmental fate and exposure, standards and regulations, chemical/physical properties, chemical safety and handling, and manufacturing/use information.
The largest and most comprehensive information resource of its kind, ToxPlanet delivers access to over 9.4 million documents, including:
- Analytical or Monitoring Methods
- Carcinogenicity Reports and Summaries
- Chemical Identification/Properties and Description Documents
- GHS Classification Reports and Summaries
- Government Opinions and Reports
- Hazard Assessments and Summaries
- Medical Management Documents
- Properties and Description Documents
- Regulatory and Advisory Lists
- Regulatory Submission/Decision Documents
- Risk Assessment and Summary Documents
- Toxicology Profiles and Summaries
- … and many more
Afterwards, every time you visit the ToxPlanet website, your browser retrieves and sends this file to the ToxPlanet website’s server. Cookies enhance the website user experience by:
- Helping ToxPlanet authenticate you as a user when you log in to a secure area of the website;
- Storing information about your website user activities so you may easily pick up where you left off on the ToxPlanet server’s pages;
- Storing your user preferences, which allows you to customize how information is presented through site layouts or themes; and
- Personalizing the manner in which ToxPlanet responds to you via marketing communications.
- Design and organizational structure
- ToxPlanet offers single-point access to the world of chemical, toxicological, and hazard management information. By using ToxPlanet, you can locate and access the information you need via a single consolidated search interface. This eliminates the time-consuming process of having to search and jump between multiple individual products and websites.
- Search results are organized both by the product and collection in which they are located via a convenient folder/subfolder structure. This further streamlines the search process, allowing you to find the information you are seeking more quickly and easily.
- Deep and detailed proprietary indexing
- One of ToxPlanet’s most powerful features is the proprietary EXPERTIndex™. Containing more than 1 million unique substances, and with nearly 5 million terms and synonyms, it is an extremely efficient tool for chemical searching. Using the EXPERTIndex provides you with one-click access to a wealth of content and data compiled from over 500 reputable sources. When a search is conducted via the EXPERTIndex, results are consistent regardless of which synonym or chemical identifier is used. This enables a more fine-tuned search, yields results that are 100% relevant, and eliminates the need for time-consuming relevance assessment.
- Unique functionality
- In addition to the EXPERTIndex, ToxPlanet offers other unique functionality, including its Similar Compounds feature. Similar Compounds mitigates the problem of data gaps by fully automating the process of searching for chemical analogs, allowing for instant identification of structurally-similar compounds. Leveraging PubChem structure content, and based on the Tanimoto coefficient, ToxPlanet’s proprietary Similar Compounds functionality quickly identifies molecularly-similar compounds and instantly provides access to the literature from the largest and most comprehensive information resource of its kind. What would typically involve multiple searches and countless research hours can be accomplished with just a few clicks using Similar Compounds. This results in a substantial savings of time and effort.
- Toxicologists
- Pharmacologists
- Industrial Hygienists
- Occupational Physicians
- Product Stewards
- Risk Assessment Professionals
- Hazardous Materials/Emergency Response Personnel
- First Responders
- Environmental Managers
- Other chemical safety professionals and scientific researchers
We realize that a solution is truly useful only when it addresses your needs and solves your problems. In some cases, the best solution may be one or two individual products. In others, it may be the entire product suite.
Our highly skilled team is always available to speak with you, to discuss your needs, and to help find the best possible solution for you. Please contact us at sales@toxplanet.com at any time. We are ready and happy to assist you.
Please visit our product page for ChemEXPERT for more helpful information.
Please visit our product page for DrugEXPERT for more helpful information.
Please visit our product page for ListEXPERT for more helpful information.
Please visit our product page for MSDSonline for more helpful information.
Please visit our product page for PoisonEXPERT for more helpful information.
Please visit our product page for REACH Registrations for more helpful information.
Please visit our product page for ReproEXPERT for more helpful information.
Please visit our product page for Similar Compounds for more helpful information.”
Using the EXPERTIndex provides one-click access to a wealth of content and data compiled from over 500 reputable sources. When a search is conducted via the EXPERTIndex, results are consistent regardless of which synonym or chemical identifier is used. This makes for a more fine-tuned search and yields results that are 100% relevant.
Please visit our product page for TOXLINE Special for more helpful information.
When you see certain product tabs consistently greyed out, it typically means that your subscription does not include access to those specific products.
If you would like to upgrade your subscription to include any or all additional products, please contact us at sales@toxplanet.com.
MyEXPERT functionality accommodates an unlimited number of different settings, with each setting acting as a filter to display selected content. By focusing searches to your “go to” collections (or those of your clients), it further streamlines the search process, allowing you to get the information you need faster, easier, and more effectively.
- There is data for the chemical, but you cannot find it.
- There is data for the chemical, but there are also some missing end points.
- There is no data available for the chemical.
For more helpful information on Similar Compounds and how it can help mitigate data gaps, please visit the Similar Compounds product page.
When you conduct an EXPERTIndex search, results are consistent regardless of which synonym or chemical identifier is used. Results are those “about” a chemical versus ones simply containing the name. This yields a more fine-tuned search and results that are 100% relevant.
- EXPERTIndex™ Search – Allows you to conduct focused searches using ToxPlanet’s proprietary index feature, containing more than 1 million unique substances, and with nearly 5 million terms and synonyms.
- Full Text Search – Allows you to conduct Boolean (full-text) searches across the body/text of all of the documents found in the underlying collections.
- MSDSonline® Advanced – Allows you to conduct more robust searches across all of the safety data sheets found in the MSDSonline collection.
- TOXLINE® Special Advanced – Allows you to conduct Boolean (full-text) searches across the body/text of all of the documents found specifically in the TOXLINE Special collections.
- REACH Registrations Advanced – Allows you to create focused searches across the official ECHA REACH Registrations Database.
- TSCATS Complete™ Advanced – Allows you to conduct searches across the complete collection of the unpublished Toxic Substances Control Act submissions covering chemical testing results and adverse effects of chemicals on health and ecological systems.
- ListEXPERT - List View – Allows you to retrieve complete Lists from ListEXPERT™ by List Name.
To generate a usage report, go to the top menu bar on the product. Click on Manager --> Reports --> Usage Report.
Next, simply specify the date range that you would like your usage report to cover and then click Generate Report.
This generates a printable report containing a variety of useful information, including login count, search count per product, collection views per product, and more.
To review recent documents, go to the top menu bar on the product. Click on Documents and it will display a dropdown box listing documents you have recently viewed (including their titles and the collections in which they are found). To open any of the documents shown, simply click on the name of it.
To review recent searches, go to the top menu bar on the product. Click on Search => Most Recent and it will display a dropdown box listing the CAS Numbers of the most recently searched chemical substances. To execute any of these searches again, simply click on the corresponding CAS Number.
- We offer many simple guides, available in several media formats, designed to facilitate the search process and answer any questions that might arise. These guides are tailored to the products’ key features and functionality, and include step-by-step instructions, pictures, and helpful suggestions.
- For any subscriber that would like additional or more focused training, it is freely available. If you would like to receive additional training, please contact us at sales@toxplanet.com. We are ready and happy to assist you.
Our PDFs are native and can be searched via the functionality built into Adobe Reader.
Additional built-in functionality allows for navigation, resizing, saving, and printing.
For PDF documents:
For native PDFs, functionality built into Adobe Reader allows for searching within and navigating documents.
For HTML documents (external sites):
Because we deliver content from many different information sources, the methods used for navigation of external documents may vary. In these instances, please review the providers’ specific navigation functionality.
For HTML documents (internal):
For HTML documents, we include a navigation menu allowing you to quickly and easily navigate them. You can also print, or save, them as PDF documents.
To learn how to reference our content, go to the top menu bar on the product. Click on Help --> Referencing ToxPlanet. Here you will find helpful information on how to reference the system, its products, its collections, and documents.
Tutorials
EXPERTIndex™ Searching using “Starts With”
EXPERTIndex™ Searching using “Exact Match”
EXPERTIndex™ Searching using “Contains”
ToxPlanet Searching Using “Full Text”
MSDSonline® Advanced Searching
REACH Registrations Advanced Searching
REACH Registrations Advanced Search Tips
TOXLINE® Special Advanced Searching
TOXLINE® Special Advanced Search Tips
TSCATS Complete™ Advanced Searching
TSCATS Complete™ Advanced Searching Tips
How do I Print, Email, or Save EXPERTIndex™ results?
How do I Print, Email, or Save EXPERT Product Tab results?
How do I Print, Email, or Save MSDSonline® results?
How do I Print, Email, or Save REACH Registrations results?
How do I Print, Email, or Save Similar Compounds results?
How do I Print, Email, or Save TOXLINE® Special results?
How do I Print, Email, or Save ToxPlanet Documents?
How do I Print, Email, or Save TSCATS Complete™ results?