Privacy Policy
Your right to privacy and to protect your personal information is important to ToxPlanet.
We recognize that when you provide us with information about yourself, you trust us to act in a responsible manner. The following discloses our information gathering and usage practices for toxplanet.com and associated websites (collectively our “websites”). Although these sites may contain links to third party websites, ToxPlanet is not responsible for the privacy practices followed by non-affiliated companies.
By visiting any of our websites, you agree to the collection, use and disclosure of your personal information as described in this Policy. If you do not consent to this collection, use and disclosure of your information, you should not use our websites.
General Principles
ToxPlanet (“ToxPlanet” or “we”) respects the interests of all who visit its websites with regard to the collection, use and transfer of certain information. “Personal information” as we use it here refers to that which allows an individual to be identified directly or indirectly, and includes the categories of information set forth in the European Community Directive on Data Protection (the “EU Directive”) and applicable local legislation.
Types of Personal Information We Collect
When visiting our websites, ToxPlanet collects two different types of personal information from you. The first is information you knowingly disclose, which may include your full name, title, company affiliation, work address, work telephone number and work e-mail address. The second is information that is sent to us by your web browser. We do not ask for or collect any sensitive personal data as it is defined in the EU Directive. Where required under applicable law, we obtain users’ consent prior to collecting and processing their personal information.
Methods of Collecting Information
ToxPlanet collects information from its website users in several different manners. One of the most common methods is during an online form submission or registration process, where a website user is requesting a free trial or a courtesy newsletter, registering for an event, or responding to similar offers such as sample reports, white papers or more product information. Additionally, we may collect information that is sent to ToxPlanet by your web browser, such as “cookies.” Finally, ToxPlanet may collect and aggregate data using third party code. However, data collected by these companies is used only by ToxPlanet and is not shared with, nor is it accessible to, other companies except as stated herein.
Cookies
When visiting the ToxPlanet website, our servers may query your computer to see if there are cookies previously set by ToxPlanet. A “cookie” is a text file that is created when your browser visits a particular website, such as the ToxPlanet website. Afterwards, every time you visit the ToxPlanet website, your browser retrieves and sends this file to the ToxPlanet website’s server. Cookies enhance the website user experience by:
- Helping ToxPlanet authenticate you as a user when you log in to a secure area of the website;
- Storing information about your website user activities so you may easily pick up where you left off on the ToxPlanet server’s pages;
- Storing your user preferences, which allows you to customize how information is presented through site layouts or themes; and
- Personalizing the manner in which ToxPlanet responds to you via marketing communications.
The cookies ToxPlanet collects may include the following information: a unique identifier, user preferences and profile information used to personalize the content shown to the individual users. It is your choice whether you allow ToxPlanet to store such information on your computer or device. You may be able to set your web browser to alert you when a cookie is being used, and may use your browser to accept or reject the cookie; additionally, you may also disable the cookie feature on your browser entirely. However, disabling cookies may prevent you from using some features on the ToxPlanet website.
Transfer of Personal Information
ToxPlanet may transfer collected personal information to data centers around the world. ToxPlanet will implement reasonable security and organizational measures to protect the personal information against unauthorized access, disclosure or loss. ToxPlanet will also take steps to provide an adequate level of protection in each data center to which the personal information is transferred. ToxPlanet will comply with notification, registration or approval requirements imposed under local law regarding the cross-border transfer of personal information.
Use of Personal Information
ToxPlanet may use your personal information for the purposes of providing you with requested information or products; providing you with information regarding similar products, or events; analyzing extent of use; providing customized product and service information; and for allowing website users to participate voluntarily in mailings or other events. Additionally, we may use personal information collected on our websites in the aggregate to better understand your use of our websites and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our websites or to analyze the programs and services that we offer. Finally, if a website user is already a ToxPlanet customer, or becomes one of our customers during the online registration process, we may use that user’s personal information to provide him or her with product service updates, information and alerts.
ToxPlanet may disclose a website user’s personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with legal process served on ToxPlanet; or (ii) protect and defend the ToxPlanet property rights in and to its products, or the security or safety of its website users and website.
Email Marketing
If you submit a form on our website to attend an event, subscribe to a newsletter or request specific information, ToxPlanet may use the personal information that you enter, including your contact details, to send you follow-up emails relating to your original request. We may also occasionally send you information about similar products, services and events related to your interests, as determined by your original or most recent request for information. If you are a ToxPlanet customer, we may occasionally send you information on products, services and events from other areas of the ToxPlanet business that we believe may be of interest to you.
Storage of Email Information
ToxPlanet may use internal and third-party systems to store your email preferences, the information you submit on request forms and to manage our communications with you. ToxPlanet does not share your contact details with any third parties.
Updating Your Information
If your personal information changes, you may update it by contacting us by postal mail at the address listed below. We will make commercially reasonable efforts to comply with your request within 7-10 business days.
ToxPlanet customers may change or update their profile by following the above instructions, contacting ToxPlanet Customer Care, or logging in to their account and following the prompts to “update my profile.”
Unsubscribing to Email Marketing
If you no longer wish to receive our email or promotional communications, you may opt-out of receiving them at any time by following the instructions included within each email, or by contacting us via the contact information listed below. A few limited exceptions may exist, but notice is always provided in such communications.
Contact Us
We are committed to treating you with respect and courtesy, and to providing the highest level of service. Please contact us if you:
- Have a complaint about our Website Personal Information Privacy Policy, or the manner in which we’ve handled your personal information.
- Have a question about our privacy practices.
TOXPLANET
P.O. BOX 12328
WILMINGTON, NC 28405
